Failed IMPS/ NEFT Transaction !

Created by Cosmic Support, Modified on Wed, 29 Jul at 4:01 PM by Smitha Bhaskar

Please note that for IMPS Deposit the minimum amount should be Rs. 1,00,000/-. No such restriction for NEFT transfers. If your deposit has failed, it may be due to one of the following:


1. Bank Account Not Whitelisted

Make sure the bank account you’re using is added and verified on Cosmic.
Only deposits from your whitelisted bank account will be accepted.


2. Unsupported Bank

Cosmic does not support deposits from these banks:
Equitas, Paytm Bank, Airtel Bank, SBM (Niyo), FINO Bank, Cosmos Bank

If you're using any of these, the deposit will fail.


3. Issue From Your Bank’s Side

Your bank may be causing the failure due to:

  • Cooling period

  • Server downtime

  • Network/technical issues

Try again after some time or contact your bank.


Still Facing Issues?

Raise a support ticket and share:

  • Screenshot or screen recording of the error

  • UTR/reference details (if available)

Our team will help you resolve it quickly.


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