General (2)
Default solution category, feel free to edit or delete it.
Trading Fees & Charges (3)
Learn about our fee structure, applicable charges, and calculations
Account Setup & Access (7)
Create, access, and manage your account with ease
Deposits (3)
Get help with adding funds, payment methods, and deposit timelines.
Withdrawals (1)
Understand withdrawing funds, processing times, and common issues
API & Automation Tools (2)
Get started with our API, automation options, and developer resources
Know Your Customer (KYC) (3)
Identity verification process and how to complete your KYC quickly
Banking (3)
Find help with linking bank accounts, transfers, and other related queries
Security (2)
Discover how we protect your account and tips for information security
Maintenance (1)
Stay updated on scheduled maintenance, alerts & platform availability
Trading & Order Management (2)
Learn how to place, manage, and track your trades with confidence
Perpetual Contracts, Options contract & Funding (3)
Understand how perpetual and options contracts work
Help & Support (1)
Browse common issues and how to contact support team
Trust and Safety (1)
Learn about how we protect users, report suspicious activity and others
Troubleshooting (1)
Facing issues while using Cosmic? Our troubleshooting section is here to help!