Repeated withdrawal issues : Cosmic

If you are facing repeated withdrawal issues, please follow the steps below:

Steps to resolve:

1️⃣ Log in to your account
2️⃣ Ensure your KYC is fully completed and verified
3️⃣ Check that your bank details (Account Number & IFSC) are correctly added
4️⃣ Verify that you have sufficient withdrawable balance (no open positions or holds)
5️⃣ Avoid multiple rapid withdrawal attempts; wait for the previous request to process
6️⃣ Check your internet connection and ensure your app/web version is updated
7️⃣ Please retry up to 3 times with an interval of 1 hour between each attempt

If the issue still persists:
8️⃣ Go to the Support tab
9️⃣ Open the Support Portal
Click on Submit a Ticket and mention your issue along with relevant screenshots

Our team will review your request and assist you accordingly.

Thank you for your cooperation.