At Cosmic, we strive to process withdrawals quickly and securely. While most requests are completed instantly, some may take longer due to additional checks. Here’s what you need to know:
Why Do Withdrawals Take Longer Sometimes?
Most withdrawal requests are handled automatically, but occasionally, a request may not go through the automated system. In such cases, it is sent for manual review by our internal team.
Manual reviews ensure every transaction is:
Safe and secure
Compliant with regulations
Aligned with industry standards
Typically, manual audits take up to 24 to 48 hours, so please allow this time before raising any concerns.
Why Are Manual Reviews Needed?
Withdrawals may be flagged for manual checking if they:
Involve unusually large amounts
Trigger risk filters
Appear irregular
Manual audits help to:
Prevent fraud
Maintain compliance
Protect user funds and platform integrity
During this process, your withdrawal status will indicate that it’s under review.
What Should Users Do?
Be patient: Allow up to 24 to 48 hours for manual review to complete.
Track your request: Use the Withdrawals Dashboard to see the real-time status.
Support assistance: If a withdrawal is canceled due to compliance, our support team will guide you on the next steps.
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