Not received OTP

Created by Cosmic Support, Modified on Wed, 29 Jul at 11:39 AM by Pawan Kumar


If you didn’t receive the OTP (One-Time Password) while verifying your bank account, please try the following:


  1. Check your spam or junk folder – The OTP email might have been misrouted.

  2. Wait a few minutes – There could be a short delay in SMS or email delivery.

  3. Check your inbox/storage limit – Make sure your inbox isn’t full or blocked.

  4. Ensure a stable internet connection – A poor or unstable connection may prevent the OTP from being delivered properly.
  5. Raise a support ticket 

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