How to Raise a Support Ticket and Track Its Status on Cosmic?

If you're facing any issues or have questions, our support team is here to help. You can easily raise a support ticket and track its status using the Cosmic platform. Here’s a simple step-by-step guide to walk you through the process.

1. On the top right of the Cosmic platform, click on the profile button and select "Support."

2. You’ll be redirected to the support ticket page where you can describe your issue clearly.

3. i) Enter the required details
   ii) Attach any relevant screenshots or files, if needed.
   iii) Once done, click on Submit.

We kindly request you to avoid creating a new ticket for the same concern, as continuing the existing thread helps us assist you more efficiently.