Issue
A specific tab or section within the dashboard is not loading, responding, or displaying data correctly.
Resolution Steps
Refresh the page and check if the affected tab starts working.
If the issue continues, open the platform in a different browser such as Chrome, Edge, Firefox, or Safari and access the tab again.
If the tab is still not working, access the platform from another device (mobile or desktop) and verify whether the issue persists.
Log out of the platform, close the application/browser completely, log in again, and navigate to the affected tab.
If the tab continues to malfunction after performing the above steps, raise a support ticket with the following details:
Client ID
Name of the affected dashboard tab/section
Screenshot or screen recording of the issue
Device Type (Mobile/Desktop)
Browser/App Version
Date and Time of occurrence
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article