If any button on the platform is not working or is unresponsive, please follow the steps below:

1. Log out of your account.

2. Log back in using your credentials.

3. Try clicking the button again.

In most cases, this helps resolve temporary session or browser-related issues.

If the problem continues after following the above steps, please raise a support ticket and include:

• The name or location of the button that is not working

• A brief description of the issue

• Screenshot or screen recording (if possible)

• Date and time when the issue occurred

Our technical team will review the issue and assist you as soon as possible.