If your UPI deposit failed, it may be due to one of the following:
1. Bank Account Not Whitelisted
Make sure the bank account you’re using is added and verified on Cosmic.
Only deposits from your whitelisted bank account will be accepted.
2. UPI linked to Cosmic registered bank
The UPI ID should be linked to the same bank which is registered with Cosmic. In case you are changing your bank details, UPI ID must also be linked to the new bank. Otherwise the payments would fail.
3. Issue From Your Bank’s Side
Your bank may be causing the failure due to:
Cooling period
Server downtime
Network/technical issues
Try again after some time or contact your bank.
Still Facing Issues?
Raise a support ticket and share:
Screenshot or screen recording of the error
UTR/reference details (if available)
Our team will help you resolve it quickly.
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